Shipping & Returns

Shipping
Domestic shipping: $10
International shipping: $25
Domestic shipping time: 3 – 5 working days
International shipping time: 7 – 14 working days

Shipping costs for returns & exchanges
Customers will be responsible for shipping and handling charges to return or exchange any unwanted items. If the package does not reach us safely we will not be able to complete the refund, so you may want to send it fully tracked for peace of mind.

Returns
We want you to be completely happy with your purchase. If you are unhappy with the quality of your garment, you can return your item within 14 days from the arrival of your purchase. Items must be in the original condition, unworn including all tags.

Return Policy
We only accept returns due to faulty garments or if your order garment doesn’t match your delivery garment. No returns are given if you change your mind once your order has been received. Please return within 14 business days from the date you received the parcel. Sale items cannot be returned for a refund and are final sale. The Return shipping is payable by the customer and it is recommended to use a tracked method for safe delivery. Live Lotus is not responsible for the loss of a returned parcel and the original payment of shipping will not be refunded. We will process your refunded item within 7 – 14 business days of the returned item arriving to our warehouse, followed by a confirmation email. Live Lotus reserves the right to deny a refund of the merchandise returned if they do not meet the requirements of our return policy.