Effective Date: January 1, 2019
Please read below to see how LIVE LOTUS (“LIVE LOTUS”) handles information. LIVE LOTUS
LIVE LOTUS, Inc.
920 S. 1st Street
San Jose, CA 95110
LIVE LOTUS collects information about you, including personally identifiable information (which
means any information which can be used to identify an individual), if you choose to share it with LIVE LOTUS, register an account, or if you use the Services. LIVE LOTUS also collects information about how you use the Services. There are several opportunities for you to share information about yourself and your activities with LIVE LOTUS, including your name, physical address, email address, gender, age, equipment usage, activities, profile photo and other pictures. You may also submit other content relevant to your use of the Services. In addition, LIVE LOTUS will collect your credit card or other payment information if you choose to utilize portions of Services requiring the collection of such information. If you elect to use location-based features via the Services, then the physical location of your device will be collected. You are able to disallow our use of certain location data through your device or browser settings but this may prevent the Services from functioning as intended. The Services may access your contacts’ information to in order to allow to you to use certain features of the Services as intended. If you choose to use these features, LIVE LOTUS will access and store your contacts’ information. You may delete your contacts’ information by contacting us at any time via http://www.live-lotus.com.
LIVE LOTUS allows you to sign up and log in to the Services using accounts you create with third-party products and services, such as Facebook or Google (collectively, “Third-Party Accounts”). These Third-Party Accounts may ask your permission to share certain information from your Third-Party Account with LIVE LOTUS. We use this information to verify your identity as well as to provide you with features of Services. This information may include your first and last name, email address, profile information and preferences with the applicable Third-Party Account. This information is collected by the Third-Party Account provider and is provided to LIVE LOTUS under their privacy policies. You can generally control the information that we receive from these sources using the privacy settings in your Third-Party Account. You can deactivate your account with LIVE LOTUS at any time by contacting us at any time via https://www.live-lotus.com/contact-us.
you, such as demographic information (such as age or gender) or usage information (such as the browser you are using, the URL that referred you to the Services or the parts of the Services you visit). We may also supplement the information we collect with information from other sources to assist us in evaluating and improving the Services.
How Information is Collected and Stored
LIVE LOTUS collects information you provide to us. When you register, and agree to our Terms of
Service, you must provide personal information such as your name and email address. You may also
upload location-based information to the Services. You may also post photos and communicate with other members. You may also provide additional personal information or payment information to complete your member profile or make purchases. LIVE LOTUS also automatically collects a variety of technical information, including location, device and network information, cookies, log files and analytics services.
The Services uses log files. Stored information includes IP addresses, browser type, internet service
provider (ISP), referring/exit pages, platform type, date/time stamp, and click information. This information is used to analyze trends, administer the Services, track member movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc., may be linked to login information used for the Services.
LIVE LOTUS uses third party analytics providers to understand how the Services are used and to help us improve the Services. We may also use third parties, such as Google Analytics and Mixpanel, to provide measurement and analytic services. You can find more information on Google Analytics by visiting https://tools.google.com/dlpage/gaoptout.
LIVE LOTUS may collect personally identifiable information about your activities over time and across third-party websites or online services when you use the Services. We may obtain additional information about you from third parties such as marketers, partners, researchers, and others. We may combine information that we collect from you with information obtained from such third parties and information derived from any other subscription, product, or service we provide. LIVE LOTUS is committed to providing you choices to manage your privacy and sharing. However, LIVE LOTUS does not recognize or respond to browser-initiated Do Not Track signals, as the internet industry has not fully developed Do Not Track standards, implementations and solutions.
How LIVE LOTUS Uses Information
LIVE LOTUS primarily uses the information we collect to administer and operate the Services. We also use your information to analyze, develop and improve the Services. We may also use your information to market the services, credit or accept payments, provide support related to the Services, protect members and enforce our Terms of Service, promote safety, and communicate with you. Additionally, your information may be shared with third parties, as set forth below.
How Information is Shared
Publicly Available Information
Third Party Businesses
When you use third party apps, plug-ins, or websites that integrate with the Services, they may receive your information and content, including your personal information, photos, and your check-in data (including private check-ins). Information collected by these third parties is subject to their terms and policies. LIVE LOTUS is not responsible for the terms or privacy policies of third parties.
Within LIVE LOTUS We may share your information and content within LIVE LOTUS to operate, improve, or promote the Services.
We may share your information with third parties who provide services to LIVE LOTUS for things like supporting and improving the Services, promoting the Services, or processing payments. These third parties may include venues, studios, and instructors. These service providers will only have access to the information necessary to perform these limited functions on our behalf and are required to protect and secure your information. We may also use service providers to collect information about your use of the Services over time so that we or they may promote LIVE LOTUS or display information that may be relevant to your interests on the Services or other websites or services.
Affiliates and Acquirors
With consent, we may share your information if (a) you direct us to do so or (b) you otherwise consent to such sharing.
We may share your information with third parties, including law enforcement, public or governmental
agencies, or private litigants, within or outside your country of residence, if we determine that disclosure is reasonably necessary to comply with the law, including to respond to court orders, warrants, subpoenas, or other legal or regulatory process. We may also disclose your information if we determine that disclosure is reasonably necessary or appropriate to prevent any person from death or serious bodily injury, to address
issues of national security or other issues of public importance, to prevent or detect violations of our Terms of Service or fraud or abuse of LIVE LOTUS or its members, or to protect our operations or our property or other legal rights, including by disclosure to our legal counsel and other consultants and third parties in connection with actual or potential litigation.
Your personally identifiable information may be disclosed to third parties in unforeseeable situations that are not preventable even when commercially reasonable protections are employed, such as in the case that LIVE LOTUS or the Services is subject to a hacking or other attack. In the event of such an occurrence, we will notify you as soon as commercially reasonable.
How We Protect Information
We are committed to safeguarding the collection, transmission and storage of the data we collect. LIVE LOTUS takes reasonable steps to safeguard the confidentiality of the information we collect. These steps depend on the sensitivity of the data that we collect, process, and store. We do not guarantee or warrant the security of the information you share with us and we are not responsible for the theft, destruction, loss or inadvertent disclosure of your information or content.We encrypt
Personally Identifiable Information
during transmission to us by using Secure Sockets Layer (SSL) software. In addition, LIVE LOTUS’s secure servers protect this information using commercially reasonable technology.
How to Modify Privacy Settings
LIVE LOTUS offers several features and settings to help you manage your privacy and how you share your activities. Most privacy settings are located in your privacy settings page, but some are specific to individual features. LIVE LOTUS provides you the option to make certain of your information private. To manage your privacy settings, please visit the appropriate parts of the Services.
How to Opt Out or Adjust Notification and Email Preferences
We offer various ways to opt-out of our notifications. This means we assume you have given us your
Updating Account Information
You may correct, amend or delete submitted account information that is inaccurate at any time by adjusting that information in your account settings. If you need further assistance, please contact LIVE LOTUS at https://www.live-lotus.com/contact-us. LIVE LOTUS will generally respond to your request within 7-10 business days.
The Services are operated from the United States. If you are located outside of the United States and choose to use the Services or provide information to us, your information will be transferred, processed and stored in the United States. United States privacy laws may not be as protective as those in your jurisdiction. You acknowledge and consent to this practice.
While LIVE LOTUS continues to work hard to protect your personal information, no data transmission over the Internet can be guaranteed to be absolutely secure, and LIVE LOTUS cannot ensure or warrant the security of any information you transmit to LIVE LOTUS. Transmitting personal information is done at your own risk.
Retention of Information
You may request deletion of your personally identifiable information at any time by contacting us
at https://www.live-lotus.com/contact-us to request account deletion. Once deactivated, your account and related information cannot be reinstated. When you delete your user account, certain personal information will be de-associated with the account and deleted, such as your e-mail, name, address, and profile photo. Additionally, your Third-Party Account information will be immediately de-associated with your account. We may, however, keep a record of your deletion for up to 30 days following your deletion of an account. Additionally, we may keep system logs, which may be associated with your account for up to 30 days following your deletion of an account. When you delete your account, we may retain geolocation information to continue to improve the Services.Upon deletion of your account, however, this information cannot be viewed by other users and will be de-associated with your name and other identifiers.
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